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Editorial Complaints Policy

Editorial Complaints Policy

Last updated: 20 June 2023

Funky Vape Magazine is committed to maintaining the highest standards of journalistic integrity and providing accurate, fair, and engaging content to our readers. We value feedback and take complaints seriously. This Editorial Complaints Policy outlines our approach to handling editorial complaints and provides a transparent process for addressing any concerns you may have.

1.Scope of the Policy:

This policy covers complaints related to the editorial content published on Funky Vape Magazine’s website, including articles, opinion pieces, and other written content.

2.Types of Complaints:

We encourage you to raise concerns if you believe our content violates any of the following principles:

2.1 Accuracy: If you believe that the information presented in our articles is factually incorrect or misleading, we welcome your feedback.

2.2 Fairness and Balance: If you feel that our content is biased, lacks balance, or unfairly represents a particular perspective, please let us know.

2.3 Ethics: If you have concerns regarding potential breaches of journalistic ethics, such as plagiarism, conflicts of interest, or improper sourcing, we appreciate your input.

3.Making a Complaint:

To file a complaint, please follow these steps:

3.1 Contact Us: Send an email to [email protected], clearly stating that you are submitting an editorial complaint. Include the following details:

  • Your name and contact information (email address, phone number).
  • The specific article or content in question (provide the title, author, and publication date if possible).
  • A detailed description of your complaint, including the specific aspects you believe are inaccurate, unfair, or in violation of journalistic ethics.
  • Any supporting evidence or documentation to substantiate your claim.

3.2 Acknowledgement: Upon receiving your complaint, we will acknowledge its receipt within [Insert timeframe], confirming that we are reviewing your concerns.

4.Complaint Investigation and Resolution:

4.1 Review Process: We will thoroughly investigate your complaint, taking into account the nature of the issue raised and relevant supporting information. This may involve consulting the relevant editors, authors, or other parties involved in the creation and publication of the content in question.

4.2 Resolution: We strive to resolve complaints promptly and fairly. Upon completing our investigation, we will provide you with a response outlining our findings and proposed actions, if applicable.

4.3 Corrections and Retractions: In cases where a complaint is justified, we will take appropriate remedial action. This may include issuing corrections, clarifications, or retractions, as deemed necessary.

5.Appeals:

If you are dissatisfied with our response or believe that your complaint has not been adequately addressed, you may request a further review by contacting [email protected]. Please provide a detailed explanation of why you believe a further review is warranted. We will conduct an internal review of the original complaint and response, and provide you with our final decision.

6.Privacy and Confidentiality:

We treat all complaints with the utmost confidentiality and respect your privacy. Personal information provided in the course of the complaint process will be handled in accordance with our Privacy Policy.

7.Contact Us:

If you have any questions or need further clarification regarding our Editorial Complaints Policy, please contact us at [email protected]. By using Funky Vape Magazine, you acknowledge that you have read and understood this Editorial Complaints Policy and agree to adhere to its guidelines.

Author

BSc Psychology, University of Birmingham, MSc Clinical Dermatology, University of Hertfordshire Anastasia Filipenko is a health and wellness psychologist, dermatolist and a freelance writer. She frequently covers beauty and skincare, food trends and nutrition, health and fitness and relationships. When she’s not trying out new skincare products, you’ll find her taking a cycling class, doing yoga, reading in the park, or trying a new recipe.